Sunday, April 21, 2013

Theory of the Gaps Model in Service Marketing




 History of the Gaps Model
The gaps model of service quality was first developed by a group of authors,  Parasuraman, Zeithaml, Berry, at Texas A&M and North Carolina Universities, in 1985 (Parasuraman, Zeithaml & Berry). Based on exploratory studies of service such as executive interviews and focus groups in four different service businesses the authors proposed a conceptual model of service quality indicating that consumers’ perception toward a service quality depends on the four gaps existing in organization – consumer environments. They further developed in-depth measurement scales for service quality in a later year (Parasuraman, Zeithaml, Berry, 1988).
 Theory of the Gaps Model
Perceived service quality can be defined as, according to the model, the difference between consumers’ expectation and perceptions which eventually depends on the size and the direction of the four gaps concerning the delivery of service quality on the company’s side (Fig. 1; Parasuraman, Zeithaml, Berry, 1985).
Customer Gap = f (Gap 1, Gap 2, Gap 3, Gap 4)
The magnitude and the direction of each gap will affect the service quality. For instance, Gap 3 will be favorable if the delivery of a service exceeds the standards of service required by the organization, and it will be unfavorable when the specifications of the service delivered are not met.












Applications of the Gaps Model
First of all the model clearly determines the two different types of gaps in service marketing, namely the 
customer gap and the provider gaps. The latter is considered as internal gaps within a service firm. This model really views the services as a structured, integrated model which connects external customers to internal services between the different functions in a service organization. Important applications of the model are as follows:
1. The gaps model of service quality gives insights and propositions regarding customers’ perceptions of service quality.
2. Customers always use 10 dimensions to form the expectation and perceptions of service quality (Fig.2).
3. The model helps predict, generate and identify key factors that cause the gap to be unfavorable to the service firm in meeting customer expectations.
The model provides a conceptual framework for academic and business researchers to study the service quality in marketing.


GAP 1:
Gap between consumer expectation and management perception: This gap arises when the management does not correctly perceive what the customers want. For instance – hospital administrators may think patients want better food, but patients may be more concerned with the responsiveness of the nurse.

GAP 2:
Gap between management perception and service quality specification: Here the management might correctly perceive what the customer wants, but may not set a performance standard. An example here would be that hospital administrators may tell the nurse to respond to a request ‘fast’ , but may not specify ‘how fast’.

GAP 3:
Gap between service quality specification and service delivery: This gap may arise owing to the service personnel. the reasons being poor training, incapability or unwillingness to meet the set service standard.

GAP 4:
Gap between service delivery and external communication: Consumer expectations are highly influenced by statements made by company representatives and advertisements. The gap arises when these assumed expectations are not fulfilled at the time of delivery of the service. For example – The hospital printed on the brochure may have clean and furnished rooms, but in reality it may be poorly maintained – in this case the patient’s expectations are not met.

GAP 5:
Gap between expected service and experienced service: This gap arises when the consumer misinterprets the service quality. The physician may keep visiting the patient to show and ensure care, but the patient may interpret this as an indication that something is really wrong.







Monday, April 8, 2013

Report on Introduction to Bank: Operated in Bangladesg




UNIVERSITY OF DHAKA
DEPARTMENT OF BANKING 
AND 
INSURANCE


Introduction to Bank:
Operated in BANGLADESH  



DATE OF SUBMISSION DATE: 03-05-2012

Prepared For
Md. Shahidul Islam Zahid
 Lecturer
Department Of Banking and Insurance
University Of Dhaka

Prepared By
Group-10
18th Batch
Department Of Banking and Insurance
University Of Dhaka

NAME OF THE GROUP MEMBER

S/L
NAME
ID
01
MD.EYASIR ARAFATH MANIK
18-066
02
MOST.MAFIA KHATUN
18-063
03
ARJUN KUMAR SHILL
18-062
04
MD. ABU RASHED
18-022
05
MST. PERVINA KHATUN
18-009
06
CHANDAN BISWAS
18-100
07
JANNATUL FERDOUS
18-118
08
MD.SAJAL
18-045
09
MST. NASRIN SULTANA
18-018
10
MST. MAHMUDA KHATUN
18-106





May03,2012
Md. Shahidul Islam Zahid 
Department Of Banking and Insurance
University Of Dhaka

Sir,
Here Is The Report Introduction to Bank: operated in Bangladesh That You Asked Us To Prepare On April 1.
We Found That There are many Banks in Bangladesh.All the Banks are not similar. The are different in many ways and that is significantly in activities.We Appreciate Your Choosing Group – 10 For This Assignment . If You Need Any Additional Information On This Topic, Please Contact Us At Md.Eyasirarafatmanik@Ymail.Com Or 01932488277.

Sincerely Yours,
Md. Eyasir Arafath Manik
On Behalf Of The Group -10.

                                                                                                                                                                                                                             
                 PREFACE


Our Overall Target In This Report Was To Produce The Most Current And Effective Report In This Field. We Mostly Believe We Have Succeeded .Because We Have Provided The Most Reliable And Current Data From Different Reliable Sources.

 

                                         Acknowledgement

 Any Comprehensive Work Such As This Must Owe Credit To Multitude Of People .Certainly, We Should Acknowledge The Contribution Of Different Internet Site. We Are Especially Indebted To Those Senior Students Who Help Us In Many Ways. We Acknowledge Those Whose Teaching Have Become A Part Of Our Thinking .It Is With A Sincere Expression Of Gratitude That We Recognize Them:
Md. Saffiullah, University Of Dhaka.
Shenin Zia-Uddin, University Of Dhaka.
Homaira Matin, University Of Dhaka.
Md. Shahinur Rahman,15th Batch, Dept. Of Banking, University Of Dhaka.
Most. Marzia Khatun,15th Batch, Dept. Of AIS, University Of Dhaka.
Finally , On Our Respective Home Front, We Acknowledge  The Support Of Our Loved Ones. Without The Support Of All These Respective People This Report Would Not Exist.




                                           Table of contants

Introduction..................................................................................
All the Banks …………………………………………………
Bibliography…………………………………………………



                                       Executive Summery 

 This report is designed with all the Bank which are running their activities in Bangladesh. These Banks are classified in the following ways:
ü State owned Bank
ü Privet commercial Bank
ü Specialized Bank and
ü Foreign Bank
The Finding Data Show all the banks are making profit and they are running their business in high competitive market of this country. A lot of people are engaged in banking. 

Introduction

 In Bangladesh there are fifty seven banks. These are operating their banking activities according to the order of the Bangladesh Bank. All the banks are followed Banking company act 1991.  


                                       
Introduction
AB Bank Limited is the first private sector bank in Bangladesh. It was established in 27 feburary 1982. A public limited company incorporated on 31st December, 1981 under the Companies Act, 1913 and listed in the Dhaka Stock Exchange Ltd and Chittagong Stock Exchange Ltd.
Branch
86 branchcs
products of AB bank
  •  Family Savings Plan
  • Special Notice Deposit
  • Deposit Receipt
  • Fixed Deposit
  • Monthly Savings Deposit
  • Monthly Income Deposit
  • Deposit Double Scheme
  • Foreign Currency Deposit
Vision Statement
"To be the trendsetter for innovative banking with excellence & perfection"

Agrani Bank

Agrani Bank is a state-owned commercial bank of Bangladesh established in 1972 . Its headquarter is situated at Motijheel in Dhaka, the capital city of Bangladesh.
It started functioning as nationalised commercial bank taking over assets and liabilities of the erstwhile Habib Bank ltd and commerce Bank ltd. functioning in the East Pakistan. It has been privatized on 15 November 2007 and emerged as Agrani Bank Limited (ABL) taking over assets, liability and goodwill of Agrani Bank.[3] The authorized capital of the Bank is Tk. 800 crore.

Industry
Founded
March 26, 1972
Headquarters
Dilkusha commercial area, Dhaka, Bangladesh
Area served
Key people
Dr. Khondoker Bazlul Hoque{Chairman)
Products
Tk 264.6 crore (US$ 38.35 million) 2008


AL-ARAFAH IALAMI BANK  LIMITED

Introduction:

With a vision to  emerge as the  leading islamic Bank in Bangladesh , Al-Arafah Islami  Bank was established by some religious personalities of our country. This bank is operated by following islamic laws. Established:27 September,1995. Category:Commercial. Type:Private.
 Head office: 36,Dilkusha (6-9 floor) C\A Dhaka-1000 , Bangladesh.
 Branch: 85

Capital:
             proposed capital: 5000.00 million
             paid capital: 4677.28 million

CSR programme

 Give donation to established a kidney  Dialysis Unit in the AIBL Foundation,published     leaflet for Bangladesh Thalassaemia Hospital, donate for disaster relief .  


              Bangladesh Anser and VDP Development Bank

The sprout of Ansar & VDP is a resultant of huge trauma and turmoil in Indian sub continent after Second World War. It was a voluntary social force which came to being as per the demand of the geopolitical tumult as British India faced in the later part of 40s. It was raised in 1948 to rein the galloping deterioration of law and order situation in the then East Pakistan after historical partition of British India.      








                    Bangladesh Bank
                                    
                                   Introduction

Bangladesh Bank is the central bank of Bangladesh. It is the guardian of our money market and banking sector. It is established on 16 December,1971.
                                     
 HeadOffice:Motijheel, Dhaka,Bangladesh.      Governor:  Atiur Rahman
·       Known As: The Central Bank Of Bangladesh
·       Currency: Taka
·       Code: ISO4217  BDT
·       Reserves:10 Billion US
Financial System:
The financial system of BD is comprised of 3 broad fragmented  sectors:
1.    Formal sector
2.    Semi-formal sector
3.    Informal sector

 Bangladesh Commerce Bank Ltd.
 

                                      Introduction
                         
Branches


Bangladesh Commerce Bank Ltd. Incorporated in Bangladesh on June 7 , 1998 as a banking company . It started Banking on 16 September 1999 .

Capital

Bangladesh  Commerce Bank Ltd. Has 24 Braanches in Bangladesh. The 24 branches of BCIL were reopened as full –fledged branches of BCBL.



EmployeeBCIL started with an authorized and paid up capital of the 2000 million and 920 million respectively. The subscribed capital is Tk.100 million.

9 member board of directors
CSR Programe590 officer stuff


Providing training to its employees.

                                         Products


Monthly profit based deposit scheme.
Pension saving scheme.
Interest free deposit and loan scheme.
Consumer credit scheme .]
Money plantation against saving certificate.


BANK ALFALAH LTD.

INTRODUCTION

Bank Alfalah Limited is a private bank in Pakistan owned by the Abu Dhabi Group. Bank Alfalah was incorporated on June 21, 1992 as a public limited company under the Companies Ordinance 1984. Its banking operations commenced from November 1, 1992. On the 16th of May, 2005 Bank Alfalah formally took over the Bangladesh operations of Shamil Bank of Bahrain for US $17.88 million and renamed it to 

Bank Alfala LTD.
BRANCHES:406 ,ATM:370
Category :Commercial
Type :Private
 Origin :Foreign
Products and Services:
·         Personal Banking
  • corporate Banking
  • Consumer Banking
  • Credit and Debit cards
  • Home and Vehicle Loans
CSR Programs:
Donation for social welfare
Donation for tree plantation programme
Financial Statement:
Particulars
Amount(Rs)
Paid Capital
50882662
Balances With other Banks
17424487
Fixed Assets
13388683
 Deposits(Liabilities)
401247486




 The major occupation of the people of Bangladesh is "Krishi". The Bengali term Krishi means "Agriculture". About 85% of the population depends directly or indirectly on agriculture which contributes a significant portion to GDP. Bangladesh Krishi Bank (BKB) has been established under the Bangladesh Krishi Bank order 1973 (President's Order No 27 of 1973).BKB is a Banking Company under the Banking Company Act-1991. Its Head Office is located at Krishi Bank Bhaban, 83-85 Motijheel Commercial Area, Dhaka-1000, Bangladesh. The primary objective of BKB is to provide credit facilities to the farmers for the development of agriculture i.e. Crop production, Fish culture, Animal Husbandry etc, entrepreneurs engaged in development of agro-based and cottage industries. The Bank is guided in accordance with the policies and principles of the Government of the Peoples Republic of Bangladesh. BKB has an authorized capital of Tk. 15,000 Million (Taka Fifteen thousand Million) only and paid up capital of Tk. 9,000 Million (Taka Nine thousand Million) only which is fully paid by the Government. The Bank started commercial functioning since 1977 to generate more loanable fund from the idle rural and urban savings and invest them for the betterment of our economy. The Bank operates its function through its 972 branches (except Rajshahi Division). It has 16 foreign exchange (Authorized dealer) branches. In the field level the Bank has 9 Divisional, 29 Chief Regional and 24 Regional offices for close supervision of the branch activities. For smooth operation, as a part of internal control and compliance system, the bank has also 63 field level audit offices of which 9 at Divisional and 54 at Regional levels. In the Head Office the Bank has 4 Divisions headed by General Managers, 28 Departments and a Training Institute headed by Deputy General Managers. Local Principal Office of BKB is headed by a General Manager. The existing strength of Bank's manpower is 9430 against the approved strength of 13680 as on 31 December, 2010.The Bank has a Board of Directors comprising of 11 members. The Board is headed by the Chairman. The Board Chairman is generally an experienced professional/ex-professional who has wide acceptability and rapport. The Directors represent both public and private sectors and are appointed by the Government.The Managing Director is the Chief Executive of the Bank. He is appointed by the Government. The Bank has two posts of Deputy Managing Directors and they are appointed by the Government. The Bank has 14 posts of General Managers. They are also appointed by the Government




Bangladesh Development Bank Ltd

Bangladesh Development Bank Ltd is a state owned specialized development bank of Bangladesh. The bank came into effect with the merger of ailing Shilpa Bank and Shilpa Rin Sangstha, which were established in 1972 to provide loans and facilities to industrial units, help set up new industries and expand investment in Bangladesh.
File:Bdbl.jpg Type State owned bank Industry Development bank
Insurance
Capital Markets and allied industries Founded Dhaka, 3 January 2009 Key people

Products Loans
Credit Cards,
Savings
Investment vehicles
SBI Life (Insurance) etc.
Total assets $144.3 millio


 BASIC Bank Limited (Bangladesh  Small Industries and Commerce Bank Limited) registered under the Companies Act 1913 on the 2nd of August, 1988, started its operations from the 21st of January ,1989. It is governed by the Banking Companies Act 1991. The Bank was established as the policy makers of the country felt the urgency for a bank in the private sector for financing small scale Industries (SSIs). At the outset, the Bank started as a joint venture enterprise of the BCC Foundation with 70 percent shares and the Government of Bangladesh (GOB) with the remaining 30 percent shares. The BCC Foundation being nonfunctional following the closure of the BCCI, the Government of Bangladesh took over 100 percent ownership of the bank on 4th June 1992. Thus the Bank is state-owned. However, the Bank is not nationalized; it operates like a private bank as before.

BASIC Bank Limited is unique in its objectives. It is a blend of development and commercial banks. The Memorandum and Articles of Association of the Bank stipulate that 50 percent of  loanable funds shall be invested in small and cottage industries sector.

BANK ASIA LIMITED

Introduction

Bank Asia limited is a scheduled commercial bank in the private sector established under the banking company act  1991 and incorporated in Bangladesh as a public limited company under the companies Act 1994 to carry out banking business in Bangladesh.
·         Mission:
To assist in bringing high quality service to their customers and to participate in the growth and expansion of our national economy
·         Vision:
Bank Asia’s vision is to have  a poverty  free Bangladesh in course of a generation in the new millennium ,reflecting the national dream. Their vision is to build a society where human dignity and human rights receive the highest consideration along with reduction of poverty.
·         Branches
Bank Asia Ltd has 66 branches.
·         CSR programs:
Bank Asia has three major CSR programs-
1.       Higher study scholarship
2.       opthalmological operation
3.       operating CLC

·         Capital:
Paid up capital of Bank Asia Ltd is over 1116.oo million
·         Product and service:
1.       mobile banking
2.       ATM services
3.       KIOSK
4.       credit card
5.       internet banking
6.       SMS banking
7.        SME banking
8.       Foreign currency Account  




EXIM BANK

Introduction
 
 


Export Import Bank of Bangladesh Limited is a private commercial bank which was established in the year 1999. Mr. Shahjahan Kabir is a Founder Chairman who had a long dream of floating a commercial bank which would contribute to the socio-economic development of our country. He had a long experience as a good banker.
Our Vision
The gist of our vision is ‘Together Towards Tomorrow’. Export Import Bank of Bangladesh Limited believes in togetherness with its customers, in its march on the road to growth and progress with service
Our Mission
The Bank’s mission gives emphasis to:
Provide quality financial services especially in Foreign Trade
Continue a contemporary technology based professional banking environment
Maintain corporate & business ethics and transparency at all levels
branches:62
financial infomation
perticulars
taka(in million)
Authorizied capital
10000
paid up capital
337
reserve capital
209
operating profit
318.18
·         Cards
·        
Products

 
 Internet Banking
·         SMS Banking
·          Locker Services
·          Import Finance and Export Finance 


First Security Islami Bank Limited

Introduction
First Security Islami Bank Ltd. was incorporated as a limited company on 29 August, 1999 and received clearance from Bangladesh Bank (The Central Bank) on 22 September, 1999. The bank started functioning as a commercial bank from its first branch on 25 October, 1999.
Branch
75 branches

Products of the bank
current A/C
Savings account deposit
fixed account deposit
special notice deposit
foreign account deposit

IFIC BANK LTD

Introduction
IFIC bank is the most private bank in Bangladesh. It has incorporated of people’s republic of Bangladesh with limited liability. It was set up at  1983.
Branch of the Bank
99 branches
Type of product
·         Banking services
·         Consumer banking
·         Corporate investment banking

Financial statement

particuars
Tk in million
Authorised capital
10025
Paid capital
7452
Reserve capital
5474

Vision
This bank is to provide better service and use morden technology.

ICB Islamic Bank


In Bangladesh, ICB Islamic Bank has opened a state-of-the-art Data Center. ICB Guinea is awarded "Best Bank Award 2008" by Global Finance Magazine. ICB Albania, Djibouti and Guinea were awarded "The Banker-Bank of the year awards 2008". At ICB Islamic Bank, we believe in global focus with global experience which we tailor to local needs. The Bank has been incorporated on April, 1987 as a public limited company under the Companies Act, 1913 to undertake and carry out all kinds of banking, financial and business activities, transactions and operations in strict compliance with the principles of Islamic Law (Shariah)  relating to business  activities in  particular  avoiding  usury  in credit and sales transactions  and  any practice which amounts to usury.  Certificate for commencement of business has been issued to the bank on April, 30, 1987. The Bank has been authorized by the Bangladesh Bank to carry on the banking business in Bangladesh with effect from May 4, 1987. However, actual banking operations commenced on May 20, 1987.

Nature of Business :

All kinds of commercial banking services are provided by the bank to the customers observing the provisions of the Bank Company Act 1991, Bangladesh Bank's directives and the principles of Islamic Shariah.
Investments :

Investment are stated at amount as reduced by balance of Profit suspense account and provision for bad and doubtful debts; Profit is not charged on bad and doubtful investments from the date of filing money suits against the borrowers; Income which were charged on Investment classified by Bangladesh Bank Inspection Team  and  by  the Bank management as sub-standard, doubtful and bad were kept in profit suspense account as per Bangladesh Bank BCD Circulars and such income is not accounted for as profit until realized from borrowers.





BRAC Bank Limited is one of the leading private bank in Bangladesh. BRAC Bank has received the commerical banking license from Bangladesh Bank in 2001. Since then it has established its name and branding with its quality of service and products. In a very short time BRAC Bank became one of the successful and fastest growing private bank in Bangladesh. It was established in 2001.

Branch
100 branches
Types of credit

CSR Programmee
BRAC bank has recently started e-commerce banking through their e-commerce gateway. BRAC 


DUTCH BANGLA BANK
LTD.
Dutch-Bangla Bank Limited ( DBBL) is a scheduled joint venture commercial bank. MdSahabuddin Ahmed  is the Founder & Chairman of  the Dutch company . DBBL was established under the Bank Companies Act 1991 and incorporated as a public limited company under the Companies Act 1994 in Bangladesh with the primary objective to carry on all kinds of banking business in Bangladesh. DBBL commenced formal operation from June 3, 1996
Mission
Dutch-Bangla Bank engineers enterprise and creativity in business and industry with a commitment to social responsibility. "Profits alone" do not hold a central focus in the Bank's operation; because "man does not live by bread and butter alone".

Vision
Dutch-Bangla Bank dreams of better Bangladesh, where arts and letters, sports and athletics, music and entertainment, science and education, health and hygiene, clean and pollution free environment and above all a society based on morality and ethics make all our lives worth living. DBBL's essence and ethos rest on a cosmos of creativity and the marvel-magic of a charmed life that abounds with spirit of life and adventures that contributes towards human development.
branches:113
financial information
perticulers
taka(in million)
authorized capital

paid up capital

operating profit

products and services of the bank
·         SME banking
·          

Eastern Bank Limited

With a vision to become the bank of choice and to be the most valuable financial brand in Bangladesh, Eastern Bank Ltd. (EBL) began its journey in 1992. Over the years EBL has established itself as a leading private commercial bank in the country with undisputed leadership in Corporate Banking and a strong Consumer and SME growth engines. EBL's ambition is to be the number one financial services provider, creating lasting value for its clientele, shareholder, employees and above all for the community it operates in.


Private (Non-Government)(EBL:EBL)
Industry
Founded
1992
Headquarters
Products
Banking services
Employees
3000+

                      DHAKA BANK     
 
Introduction 

Dhaka bank limited is a public limited company which was established on 5th july,1995.The imcumbent chairman of the bank is Reshadur Rahman.

Branches:56

 Vission
At Dhaka bank,they draw their inspiration from the distant stars.their vision is to assure a standard that makes every banking transaction a pleasurable experience.
 

Mission 

To be the premier financial institution in the country providing high quality products and services backed by latest technology and a team of highly motivated personnel to delivery excellence in banking.
 

Financial Statement 

                   perculers
Taka(in million)
Authorized capital
10000
Paid up capital
                  2660
reserves
3920

Man power:1109

 Products 

Offshore banking
Savings bandle account
Islami banking
Remittance
Income unlimited
Personal laon 

Prime Bank Ltd

Head Office     : Adamjee Court Annexe Building-2,119-120, Motijheel Commercial Area, Dhaka - 1000, Bangladesh.
Known As      : Prime Bank
SWIFT Code : PRBLBDDH
Stock Code    : PRIMEBANK
Category       : Commercial
Type               : Private

Origin            : Local
Established   : 1995
Prime Bank Ltd. was created and commencement of business started on 17th April 1995. The sponsors are reputed personalities in the field of trade and commerce and their stake ranges from shipping to textile and finance to energy etc.
he bank has consistently turned over good returns on Assets and Capital. During the year 2005, the bank has posted an operating profit of Tk.1520.34 million and its capital funds stood at Tk.3177.32 million. Out of this, Tk.1400 million consists of paid up capital by shareholders and Tk.1777.32 million represents reserves and retained earnings. The bank’s current capital adequacy ratio of 9.96% is in the market. In spite of complex business environment and default culture, quantum of classified loan in the bank is very insignificant and stood at less than 0.96%.

Prime Bank Products

·        Banking Services
·        Retail Banking
·        Corporate Banking
·        Investment Banking
·        Islami Banking
·        ATM Services

Prime Bank Retail Banking Products

·        loans
·        Deposit
·        schemes
·        Accounts
·        ATM

Prime Bank ATM Networks

Prime Bank has its own ATM Networks with more than 50 booth mostly covering Dhaka, Chittagong, Sylhet areas. It is on its way to expand this ATM network country wide
Rajshahi Krishi Unnayan Bank
Rajshahi Krishi Unnayan Bank is a state-owned bank in Bangladesh specialized financial institution for financing development of agriculture and its backward and forward linkage industries in the Rajshahi division and Rangpur Division at present of the country. The bank was established on 15 March 1987. The bank emerged as the government's plan of intensive care to agriculture of Rajshahi division (Rajshahi and Rangpur Division at present) providing livelihood to 35 million people of the area. The region is less developed compared to other parts, yet full of potentials in agriculture. Rajshahi and Rangpur Division characterized by its surplus food grain production is popularly called the "granary of the country". Besides catering to agricultural credit, RAKUB, as it is acronymed, renders deposit banking services through all the 365 branches. The headquarters of the bank is stationed at Rajshahi city, some 270 kilometer to the north of Dhaka
Capital:Authorized capital of the bank amounts to Tk 7500 million. Paid-up capital amounts to Tk 5700 million and reserve Tk 208.50 million as on 25 April 2010.

Savings Bank Account (Urban Area) 5.00 percent 
 Savings Bank Account (Rural Area) 7.00 percent  
 Short Notice Deposit Account (SND) 4-5.00 percent 
 Current Deposit Account 0.00 percent 
 Fixed Deposit Receipt (FDR) Account Interest rate 
             from 1 months to below 3 months 8.00 percent 
             from 3 months to below 6 months 8.50 percent 
             from 6 months to below 1 years 9.00 percent 
             from 1 years to below 2 years  9.25 percent `
 Krishok Sanchoy Scheme (KSS)
 RAKUB Sanchoy Scheme (RSS)
 RAKUB Double Money Scheme (RDMS)

ISLAMI BANK BANGLADESH LTD.
 

         Introduction


  Islami bank Bangladesh ltd. is commercial bank bank based on Islami SHARIA. It was established on the 13th march, 1983 as the first Islamic bank in the southeast Asia. the chairman of the bank is prof. abu nasser Muhammad Abduz Zahir.

 Mission

Vission
To establish Islamic Banking through the introduction of a welfare oriented banking system and also ensure equity and justice in the field of all economic activities,

Our vision is to always strive to achieve superior financial performance, be considered a leading Islamic Bank by reputation and performance.
Financial Statement
  BRANCHES:236
 
particulars
in million
Authorized capital
20000.00
paid up capital
10007.71
Deposits
341361.00
  • ProductsDeposit Scheme/General Banking
  • Investment
  • Service For Non-Resident
  • Rural Development Skill
  • SME Information
  • Locker Services
  • Foreign Exchange Business



Jamuna Bank Limited


Jamuna Bank Limited is a private commercial bank in Bangladesh. It was established on June 03, 2001.Jamuna Bank has now in total of 70 branch as on November, 2011.Jamuna Bank offers all kinds of Commercial Corporate and Personal Banking services covering all segments of society. Diversification of products and services include Corporate Banking, Retail Banking and Consumer Banking right from industry to agriculture, and real state to software.


Type                          Private (Non-Government)
ndustry                       Banking
Founded                   Dhaka, Bangladesh (2001)
Headquarters            Dhaka, Bangladesh
Key people              Md. Belal Hossain (Chairman)
Products                 Banking services, Consumer Banking
                               Corporate Banking ,Investment Banking
                               Net income Description: increaseTk 2530 million





Introduction
National Credit and Commerce Bank ltd came out as a private commercial bank in 1993. At this time the bank had a paid up capital of Tk. 390 million while the same at the end of June, 2011 is Tk. 4501 million.NCC bank is carrying out its responsibilities through its 83 branches at almost all potential locations of the country.
Total branches: 83 Branches
NCC Bank Ltd. came into the financial arena of Bangladesh with a vision to serve as a progressive and socially committed institution.
Financial statement
particulars
 Taka in Million
Authorized Capital
10000
Paid Capital
4510.25
Reserve Fund
5771.09

Products of the bank
Loan & Advance,
Cards and Remittance
Savings Bank Deposit,
Current, Special Notice Deposit (SND),
Special Savings Scheme
Special Fixed Deposit Scheme


MERCENTILE BANK

Introduction:

Mercentile Bank  Limited emerged as a new commercial bank to provide efficient banking services.This bank is established in June1999
 Branch:75 (2011)
Vision:To make finest corporate citizen.
Financial objectives: To achieve 20%  return on shareholders equity on average.
Capital:
            Authorised capital:8000 million
           Paid up capital:4968.09 million
           Total capital:10700.93 million
Loan and credit service:
Credit deposit ratio: 81.68% (2011)
Share price: 34.80 (2011)
 Employee: 1668(2011)
Interest rate:12.50%
CSR programme:
Dontion for the of the victims of disaster.
    Donation for social welfare,tree plantation etc. 




ONE BANK

Vission

One bank is a third generation private commercial bank which was established in 1999 With the Registrar of Joint Stock Companies under the Companies Act. 1994. the incumbent of the bank is Zahur Ullah.
branches:59



To establish ONE Bank Limited as a Role Model in the Banking Sector of Bangladesh.
To meet the needs of our Customers, Provide fulfillment for our People and create Shareholder Value.
Mission




To constantly seek to better serve our Customers.

Be pro-active in fulfilling our Social Responsibilities.

To review all business lines regularly and develop the Best Practices in the industry.

Working environment to be supportive of Teamwork, enabling the Employees to perform to the very best of their abilities.
Financial Information

                                           
particulars
                        Taka(in million)
Authorized capital
4150
Paid up capital
3189.
Operating profit
 2847
Products


School banking
Corporate deposit scheme
Consumer loan
Professional loan
SME banking
Shahjalal Islami Bank                                                         


Shahjalal Islami Bank commenced its operation as a commercial bank on 10 May, 2001 under the Bank Companies Act, 1991. This bank follows Islamic Shariah strictly. All the activities of the bank are continuously monitored by the Shariah Council of the bank for implementation and compliance of Islamic Shariah principles

Deposit Schemes

Shahjalal Islami Bank Limited provides a good number of attractive deposit schemes for limited income people. These are:
·        Mudaraba Monthly Income
·        Double money
·        Monthly Deposit
·        Millionaire
·        Hajj Deposit
·        Housing Deposi
·       Small Business
Monthly Deposit Scheme of SJIBL is a privilege to limited income people to save some money from their income. To some extent it’s a forced saving. You have to deposit the installment every month. After maturity you’ll get the principal plus the profit accrued.

Mudaraba Housing Scheme of SJIBL is designed for a term of one year through 25 years. After the term you’ll get the principal and profit as per shariah.


                   Janata Bank Limited

Introduction                                                        
 Janata Bank Limited is one of the state owned commercial banks in Bangladesh. It was corporatised on 15th November 2007

Branches : 877 branches including 4 overseas branches
  
                           Financial Statement               
                                                          .                            
·        Particulars
             Amount
Authorised Capital
Tk. 20000 million
Paid –up Capital
   Tk.5000.00 million
Total asset
 Tk. 345233.92 millions
                                     
  Services :                    
Ø   Retail / Personal Banking                               
Ø  Foreign Remittance                             
Ø  Credit Facilities and Programme                     
Ø  Utility Service
Ø  Merchant Banking
Ø  Rural Banking & Credit Programme
Ø Micro Enterprise and Special Credit                                                                                                    
Number Of Employees : The Bank employs more than 15(fifteen) thousand persons.
Mission : Is to actively participate in the socio- economic development of the nation by operating a commercially sound banking organization,  providing credit to viable borrowers, efficiently delivered and competitively priced, simultaneously protecting depositors funds and providing a satisfactory return on equity to the owners.     
PREMIER BANK

The Premier Bank Limited Is Incorporation In Bangladesh As Banking Company On June 10,1999 Under Companies Act 1994.
capital of the bank:

authorized capital
6000
paid up capital
242.30
total income
432
principles/strategy:
·         Be-pro-active
·         put first things first
·         think win-win
products of the bank :
·         double benefit scheme
·         cosumercredit
·         house building loan
·         education saving scheme
·         monthly income scheme 



Mutual Trust Bank Ltd Is A Private Commercial Bank In Bangladesh. It Was Established In September 29, 1999 Under The Companies Act 1994 As A Public Company Limited By Shares For Carrying Out All Kinds Of Banking Activities With Authorised Capital Of Tk. 38,00,000,000 Divided Into 38,000,000 Ordinary Shares Of Tk.100 Each.

Branch: 76 branches
Products  


current A/C
Savings account deposit
fixed account deposit
special notice deposit
premium term deposit

Our Vision

Mutual Trust Bank's vision is based on a philosophy known as MTB3V. We envision MTB to be:
  One of the Best Performing Banks in Bangladesh
  The Bank of Choice
  A Truly World-class Bank

JANATA BANK LIMITED

Introduction                          

  Janata Bank Limited, one of the state owned commercial banks in Bangladesh, has an authorized capital of Tk. 20000 million (approx. US$ 283.33 million), paid up capital of Tk. 5000.00 million, reserve of Tk.10823.01 million and retained surplus Tk. 5167.18 million. The Bank has a total asset of Tk. 345233.92 million as on 31st  December 2010. Immediately after the emergence of Bangladesh in 1971, the erstwhile United Bank Limited and Union Bank Limited were renamed as Janata Bank. On 15th  November, 2007 the bank has been corporatised and renamed as Janata Bank Limited.           Janata Bank Limited operates through 877 branches including 4 overseas branches at United Arab Emirates. It is linked with 1202 foreign correspondents all over the world.     The Bank employs more than 15(fifteen) thousand persons. The mission of the bank is to actively participate in the socio- economic development of the nation by operating a commercially sound banking organization,  providing credit to viable borrowers, efficiently delivered and competitively priced, simultaneously protecting depositors funds and providing a satisfactory return on equity to the owners.   The Board of Directors is composed of 13 (Thirteen) members headed by a Chairman. The Directors are representatives from both public and private sectors.    The Bank is headed by the Chief Executive Officer & Managing Director, who is a reputed banker.     The corporate head office is located at Dhaka with 10 (ten) Divisions comprizing of 38 (thirty eight) Departments.     JANATA Bank Limited welcomes you to explore the world of progressive Banking in Bangladesh. It is a state owned commercial bank and is catering the need of the mass business people. It was corporatised on 15th November 2007. Janata Bank was born with a new concept of purposeful banking sub serving the growing and diversified financial  needs of planned economic development of the country.   Our commitment and the people's belief in us have given us the edge over others to earn this trust about the safe keeping of their money in the right kind of Banking channel.    
Branches  

Services872

  • Retail / Personal Banking
  • Foreign Remittance
  • Credit Facilities and Programme
  • Utility Service
  • Micro Enterprise and Special Credit
  • Rural Banking & Credit Programme
§  Merchant Banking


Uttara Bank Limited



Head Office  :                     Uttara Bank Bhaban
47, Bir Uttom Shahid Ashfaq-us-samad Road, 90 Motijheel Commercial Area,
P.O. Box No. 217 & 818,Dhaka-1000, Bangladesh
.
Description
In the year 1965 a commercial bank was established in private sector at Dhaka. It was named as Eastern Banking Corporation. After liberation of the country in 1971 the bank was nationalized as Uttara Bank by the Government against order P.O. No. 26, 1972. Later on as the GOB relaxed its policy towards private sector, the bank was denationalized in early eighties. It had been functioning efficiently as one of the largest private commercial banks of the country since very inception.

General Banking Services

Uttara Bank Limited provides all general banking services to its customers through 211 fully computerized branches all over Bangladesh. It presents Savings account and Current account for deposit and withdrawal of money as and when required.

International Banking

Any individual, firm or organization earning foreign exchange may open a foreign currency account with Uttara Bank. Account holder is allowed to make payments abroad in foreign currency and local payment in BDT. Account is also entitled to get interest under some conditions.

Loan and Credit Schemes

Uttara Bank distributes loans in different schemes. It provides
·         Consumer credits
·         Personal loans
·         Building repair loans
·         small business loans

Recent Performance

Uttara Bank’s performance in recent time is very much encouraging. During first six months of the current fiscal year UBL earned a profit of BDT 1.71 billion against BDT 1.40 billion in corresponding periods of 2010.

Trust Bank Limited

Trust Bank Limited is a private commercial bank established in 1999 in Bangladesh. The bank is sponsored by the Army Welfare Trust (AWT). It is one of the leading private commercial banks having a network of 39 branches across Bangladesh and plans to open few more branches to cover the important commercial areas in Dhaka, Chittagong, Sylhet and other areas in 2008. The bank, sponsored by the Army Welfare Trust (AWT), is first of its kind in the country.[citation needed]
In 2001, the bank introduced automated branch banking system. In the year 2005, the bank introduced ATM services for its customers.
In January 2007, Trust Bank launched Online Banking Services. Customers can now deposit or withdraw money from any branch of Trust Bank nationwide without needing to open multiple accounts in multiple branches

SOUTHEAST BANK LTD.
Introduction  

Southeast Bank Is Commercial Private Bank. It Was Established In 1995 With A Dream And A Vision To Become    Pioneer Banking Institution Of The Country’s First Islamic Bank In The Southeast Asia

 Mission
Vission
To Establish Islamic Banking Through The Introduction Of A Welfare Oriented Banking System And Also Ensure Equity And Justice In The Field Of All Economic Activities,




Our vision is to always strive to achieve superior financial performance, be considered a leading Islamic Bank by reputation and performance.
Financial Information  Branches:236

particulars
in million
Authorized capital
20000.00
paid up capital
10007.71
Deposits
341361.00
·         deposit scheme/General banking
  • Productsinvestment
  • service for non-resident
  • rural development skill
  • SME information
  • locker services
  • foreign exchange business



IntroductionUnited commercial bank


UCB bank is a private commercial bank of Bangladesh.It was established in 1983.the incumbent chairman of the bank is Alhaj aktaruzzaman chowdhury,MP.
Branches: 119
Vission  

Mission “Becoming the best factoring company in our industry by leveraging on the high potential our qualified and experienced staff has in order to deliver the most efficient and top-line services to our customers.

Financial Information “Offering new alternatives and solutions to our customers, company and industry in the highly competitive environment of the domestic and foreign markets with our experienced staff and customer-oriented, high quality service approach.”

perticulers
                     Taka(in million)
Authorized capital
10000
Paid up capital
230
Products



Online service
Trade finance
Industrial finance
Time deposit scheme
Foreign currency deposits
Locker service

The Grameen Bank

The Grameen Bank is a microfinance organization and community development bank started in Bangladesh that makes small loans (known as microcredit or "grameencredit"[4]) to the impoverished without requiring collateral. The name Grameen is derived from the word gram which means "rural" or "village" in the Bengali language. The origin of Grameen Bank can be traced back to 1976 when Professor Muhammad Yunus, a Fulbright scholar at Vanderbilt University and Professor at University of Chittagong, launched a research project to examine the possibility of designing a credit delivery system to provide banking services targeted to the rural poor. In October 1983, the Grameen Bank Project was transformed into an independent bank by government legislation. The organization and its founder, Muhammad Yunus, were jointly awarded the Nobel Peace Prize in 2006;[6] the organization's Low-cost Housing Program won a World Habitat Award in 1998.

Introduction
SOCIAL ISLAMI BANK BANGLADESH LIMITED.

Mission
Social Islami Bank is a private commercial bank of Bangladesh which was founded in 1995 and changed its name to the present one on August 2009. SIBL has been running its activities through its 72 branches all over the country. It provides Islami banking facilities to its customers under the supervision of a strong jury board. It provides all formal commercial banking services to people.

o  
  High quality financial services the latest technology.
o    Fast, Accurate and Satisfactory customer service.
o    Balanced & sustainable growth strategy.
o    Optimum return on shareholders' equity.
o    Introducing innovative Islamic Banking products.
o    Attract and retain high quality human resources.
o    Empowering real poor families and create local income opportunities.
o    VissionProviding support for social benefit organizations - by way of mobilizing funds and social services.


Social Islami Bank Ltd started its journey with the concept of 21st Century Islamic participatory three sector banking model: i) Formal Sector- Commercial Banking with latest technology; ii) Non-Formal Sector - Family Empowerment Micro-Credit & Micro-enterprise program and iii) Voluntary Sector - Social Capital mobilization through CASH WAQF and others. Finally, "Reduction of Poverty Level" is our Vision, which is a prime object as stated in Memorendum of Association of the Bank with the commitment "Working Together for a Caring Society".
Products
 


  • consultancy
  • locker services
  • mosque Waqf property development scheme
  • utility bill receive


The National Bank Ltd.
Introduction
The National Bank LTD [1] is the first private sector Bank fully owned by Bangladeshi entrepreneurs. The bank was opened on March 28, 1983 but the first branch at 48, Dilkusha Commercial Area, Dhaka started commercial operation on March 23, 1983. The 2nd Branch was opened on 11 May 1983 at Khatungonj, Chittagong.NBL was the first domestic bank to establish agency arrangement with the world famous Western Union in order to facilitate quick and safe remittance of the valuable foreign exchanges earned by the expatriate Bangladeshi nationals. NBL was also the first among domestic banks to introduce international Master Card in Bangladesh.
Branches:
149 branches
Employees:
the total number of workforce of NBL stood at 2239, which include 1689 officers and executives and 550 staff.
Assets:
Total assets of the Bank was Tk. 123,441,855,653 on September 30, 2010, equivalent to 1.7 billion U.S. dollars.[2]
The Bank invested 25% equity in Gulf Overseas Exchange Company LLC, a joint venture Exchange Company in Oman, operating since November, 1985 under the management of our Bank. The Bank received Riyal Omani 11875 equivalent to Tk.2.10 million as dividend for the year 2006

SONALI BANK
Introduction  


MissionSONALI Bank Is A State Bank Of Bangladesh. SONALI Bank Emerged As The Largest And Leading Nationalized Commercial Bank By Proclamation Of The Banks' Nationalization Order 1972 (Presidential Order-26) Liquidating The Then National Bank Of Pakistan, Premier Bank And Bank Of Bhwalpur. It Is A State Owned Institution Of Bangladesh. Mr. Quazi Baharul Islam Is A Veteran Banker Who Is The Chair Of Sonali Bank.


VissionSocially committed leading banking institution with global presence.


 Dedicated To Extend A Whole Range Of Quality Products That Support Divergent Needs Of People Aiming At Enriching Their Lives, Creating Value For The Stakeholders And Contributing Towards Socio-Economic Development Of The Country.


Authorized Capital
:
Tk. 2000.00 Core.
Paid up Capital
:
Tk. 1125.00 Core

Total Branches
:
1196
Capital Structure Our Slogan: Your trusted partner in innovating banking.
Products  

  • Ancillary services
  • locker
  • Automation status
  • Q-cash ATM network
  • credit/debit card services




HSBC BANK
Description
The Hongkong and Shanghai banking Corporation (HSBC) started its financial activities in Bangladesh in 1996. Now in 2011 it has13 offices,39 ATMs and 9 Customer Service Centers are providing its clients with world class service all the time. More over it has one offshore bank and offices at 7 EPZs of the country.
Services provided by HSBC Bank:
  • Export Service
  • Import Service
  • Trade Express
  • Electronic DC Advising
  • Amanah banking Services
  • Internate banking  service
  • Credit card, traveler cheque service
Brances:
financial statement
Particulars
Amount(taka)
Fund  deposited with Bangladesh Bank
3,034,975590
Profit and Loss a/c
10500010107
Balance with other financial institutions
2060370311
Products:
  • Smart Savers Plan
  • Savings Plus
  • Savings Extra
  • Term Deposit
  • Monthly Interest Bearing Time Deposit
  • Education Saving Plan
CSR Programs :
Donation for the victims of disaster.
Donation to health treatment.
Give donation for social welfare

COMMERCIAL  BANK OF CEYLON


Commercial Bank of Ceylon PLC (CBC) is one of the leading commercial banks in Sri Lanka with 213 branches and more than 500 ATM's. Commercial Bank of Ceylon entered the banking business in Bangladesh in the year 2003. In the mean time it has proven to be a rising foreign bank here.
Branches:09
vision and mission  : Commercial Bank uttered its vision to be a bank of excellence in service and commitment. At the same time its mission was declared to impose real value to customers, employees, shareholders and the nation.

Products and services:

·  Generic Products
·  Money market account
·  Dream Planner Savings Account
·  Shamriddhi Account
·  Bonus Savings Account
·  High 5 FD Account
·  ATM Services
·  Internet Banking
·  Holiday Banking
·  Student Remittance
CSR Programs:

CBC  provides  donation for different social welfare, games and sports, tree plantation, disaster victims

HABIB BANK LIMITED
Introduction:
  Habib Bank Limited a Pakistani commercial bank that started business in Bangladesh on July 9 1976
 One at Dhaka and the other at Chittagong.Now it expands it’s branch all over the country.The
Executive vice precident of the bank , designated as country manager, is the chief executive officer.
Branch:
Authorished capital:2 million Tk
 Interest rate:varied between 6.5% to 10%. Lending rates is between 10% to 15.5%
Product:
              Loan for Small ,medium and large scale industries.
               Loan for working capital financing.
              Export import servicing
             Trade and other commercial loan 
 Employee:70 (in 2000)






  
Introduction  


Citibank, N.A. (The "Bank" Or "Citi") Bangladesh Branch Commenced Its Banking Operations In Dhaka, Bangladesh On 24 June 1995 After Obtaining Licence From Bangladesh Bank Dated 26 January 1995. Citigroup Inc. (Formed From The Merger Of Citieorp Inc. And Travelers Group Inc. On 8 October 1998) A Holding Company Under The Law Of The
United States Of America, Is The Sole Shareholder Of Citibank, N.A. The Offshore Banking Unit (OBU) Started Its Operation On 26 April 2006.
 

 Branches

FOUR BRANCHES( Motijhecl, Gulshan ,Dhanmondi and Chittagong.)
Balance With Bangladesh Bank: Tk.4,722,296,407
Balance With Bangladesh Bank Liened As Capital: Tk. 500,000,000(2010)
EMPLOYEE: 180 Employers
CSR PROGRAMME: Citi Is Striving To Create A Positive Impact On Society And The
Environment Through Its Core Business Activities, Diversity Efforts, Volunteerism And Citi
Foundation Philanthropy.

Products 



Cash management service
Import
Export
Import OBU
Export OBU
Guarantee – OBU
Internet banking service


Introduction

National Bank of Pakistan (NBP) is one of the largest commercial bank operating in Pakistan. It has redefined its role and has moved from a public sector organisation into a modern commercial bank. While it continues to act as trustee of public funds and as the agent to the State Bank of Pakistan (in places where SBP does not have a presence) it has diversified its business portfolio and is today a major lead player in the debt equity market, corporate investment banking, retail and consumer banking, agricultural financing, treasury services and is showing growing interest in promoting and developing the country's small and medium enterprises and at the same time fulfilling its social responsibilities, NBP headquarters in Karachi, Pakistan with over 1,200 branches country wide. The bank provides both commercial and public sector banking services. It has assets worth USD 12.293 billion in 2007.[1] Its subsidiaries include NBP Capital, NBP Modaraba Management Company, NBP Exchange Company, Taurus Securities, NBP Almaty and others.

Founded -1949

Headquarters -Principal Office, Karachi Pakistan

Products -Loans, Credit Cards, Savings, Consumer Banking etc.

Revenue -PKR 50.569 billion (US$ 815.6 million) (2007)[1]

Net income -PKR 19.034 billion (US$ 307 million) (2007)[1]

Owner(s)- Government of Pakistan

Woori Bank


Woori Bank is a bank headquartered in Seoul, South Korea. The bank changed its name in 2002, and includes the former Commercial Bank of Korea, Hanil Bank, and Peace Bank. It was known from 1999 through 2002 as Hanvit Bank. Woori Bank is a part of the Woori Financial Group. In 2004, Woori Bank opened its Gaeseong Industrial Complex branch, in Gaeseong, North Korea. In May 2009, Woori Bank became the first South Korean bank to issue UnionPay debit cards in China. In March 2010 it became the first foreign bank to issue Shanghai Tourism Cards in mainland China.
Its Jongno branch is located in the Gwangtonggwan, the oldest continuously-operating bank building in Korea.[1] It was registered as one of city's protected monuments on March 5th, 2001.[2]
Woori Bank is the first South Korean bank to support non-Internet Explorer web browsers for online banking[3][4] in Korea. Its foreign divisions, such as the one based in China, still require IE. Woori Bank has operations in Bangladesh.

Type -Bank
Industry -Finance
Founded -1899
Headquarters -Hoehyeon-dong, Jung-gu, Seoul, Korea
Key people -Lee Soon Woo, CEO
Products- Financial Services
 Employees -15,000


State Bank of India

State Bank of India (SBI) (NSESBIN, BSE500112, LSESBID) is the largest banking and financial services company in India by revenue, assets and market capitalization. It is a state-owned corporation with its headquarters in Mumbai, Maharashtra. As of March 2011, it had assets of US$370 billion with over 13,000 outlets including 150 overseas branches and agents globally. The bank traces its ancestry to British India, through the Imperial Bank of India, to the founding in 1806 of the Bank of Calcutta, making it the oldest commercial bank in the Indian Subcontinent. Bank of Madras merged into the other two presidency banks—Bank of Calcutta and Bank of Bombay—to form the Imperial Bank of India, which in turn became the State Bank of India. The Government of India nationalized the Imperial Bank of India in 1955, with the Reserve Bank of India taking a 60% stake, and renamed it the State Bank of India. In 2008, the government took over the stake held by the Reserve Bank of India. SBI is ranked #292 globally in Fortune Global 500 list in 2011.

Type -Public ,Financial services
Founded- July 1, 1955
Headquarters -Mumbai, Maharashtra, India
Key people -Pratip Chaudhuri,Chairman)
Products -Credit cards, Consumer banking, corporate banking, finance and insurance, investment                                                   bankingmortgage loans, private banking, wealth management
Revenue -US$32.44 billion (2011)
Profit -US$2.34 billion (2011) Total assets -US$369.56 billion (2011) Total equity -US$18.71 billion (2011),Owner(s) Government of India
 Employees 222,933 (2011)




 Introduction

Today, Standard Chartered Bank is the largest international bank in Bangladesh . They are the only foreign bank in the country with presence in 6 cities – Dhaka, Chittagong, Khulna, Sylhet, Bogra and Narayanganj; including the country's only offshore banking units inside Dhaka Export Processing Zone (DEPZ) at Savar and Chittagong Export Processing Zone (CEPZ).
The acquisitions of Grindlays bank (in 2000) and the commercial banking business of American Express Bank in Bangladesh (in 2006) are reflections of the Bank’s increasing commitment to Bangladesh. The bank increasingly invested in people, technology and premises as its business grew in relation to the country's thriving economy. Extensive knowledge of the market and essential expertise in a wide range of financial services underline our strength to build business opportunities for corporate and institutional clients in Bangladesh. Continuous upgrading of technology and control systems has enabled the bank to offer new and improved services such as Phonebanking, I-banking, e-Lending. Country Chief Executive Officer of the bank is Jim McCabe

BRANCHES

 Branches



26 Branches and 57 ATMs
Employee  



over 1300
PRODUCTS

 
 



We currently provide both
 Consumer Banking and Wholesale Banking Services,
ranging from Personal & Corporate Banking to Institutional Banking,
 Treasury and Custodial services.
CSR Programme                                                                                                                                                                                   


‘Living with HIV’ programme
‘Seeing is Believing’ Project
‘Governor Scholarship

New Comming Bank  



                                                                           
1.   Union bank
2.   Modhumoti Bank
3.   Farmers bank
4.   Megna bank
5.   Midland bank
6.   South bangle agriculture and commerce bank
7.   Three NRB bank




 Bibliography



All the website of the regarding bank